Playing, Coins & refunds

Who runs the yard

Yardfolk is supplied and operated by Edema Ero, based in Nigeria. BeyondLogic is the business used for our Whop checkout. Questions or complaints can go to hello@playyardfolk.com.

This is an open beta for adults aged 18 and over. Features may change and interruptions can happen while we improve the game. Buying Coins does not promise uninterrupted service or a particular future feature.

A good neighbour

Keep introductions and interactions respectful. Do not harass, impersonate, exploit the game, or try to access another player’s private data. Keep your sign-in codes private. You can block or report a neighbour from their profile.

We may restrict access to investigate abuse or protect the community. Contact us if you believe a restriction is mistaken. A payment review can pause Coin spending and purchases while free activities remain available.

Coins are optional

You can earn Coins through play. Purchased Coins are a one-time digital game purchase for the signed-in Yardfolk account. They have no cash value, cannot be transferred or cashed out, and do not buy extra ranked attempts or votes.

The Coin Shop shows each pack’s quantity, price and currency. Whop processes payment; review its final total, including any displayed taxes or fees, before paying. Yardfolk does not receive your full card number or security code.

Coins are added after payment is confirmed. Returning from checkout alone does not mean payment succeeded. Keep the Whop payment record and use Coin Shop → Payment history for delivery status and your Yardfolk purchase reference.

If a purchase needs attention

For a missing delivery, duplicate charge, mistaken purchase or refund request, email hello@playyardfolk.com with your purchase reference. Please do not send card details, passwords or sign-in codes. We will review the payment and explain the outcome; you can also use the help options supplied by Whop.

Refunds are processed through Whop. Refunded or reversed purchases remove the corresponding purchased Coins. If there are not enough Coins to reverse, spending and new purchases may be paused for review; your balance is not made negative. Closing an account does not itself request or issue a refund.

These notes do not exclude any refund, cancellation or other consumer rights that apply to you. They are not an “all sales final” rule. You may also raise a consumer complaint with the Federal Competition and Consumer Protection Commission.

Leaving the yard

Profile and settings → Close my account lets you close your account with a fresh email code. This removes your public profile, home, furnishings and progress. Shared courtyard improvements remain with the community. Read what information remains after closure before confirming.